Your messages will be hand-delivered by our care home staff Monday – Friday. Any messages received after 1pm may not be delivered until the next business day. If your message is urgent or you need a quick response, please ensure you call the resident’s care home as oppose to sending a message.
Please understand that your message is not confidential as members of staff will see it in order to print and deliver it to a resident. Finally, we reserve the right not to deliver messages that are deemed inappropriate.